Reference

Privacy Policy: What We Hold on You

One account, one record: your mobile number, your wallet link and the payment references that keep your balance straight — this page sets out what we hold and who gets to see it.

Wallet-linked account databKash, Nagad, Rocket referencesCookie controls you setDeletion requests by message
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ai71 Privacy Policy: What We Hold on You
DATA SAFEGUARDS

Cookies, Security and Retention at ai71

The rules we apply are boring on purpose. Change your password from account settings and every other session drops. Ask for a copy of your record and you get it once we have confirmed your number. Cookies you block in the browser never stop the lobby from loading. Retention runs on one line: an open account keeps its record, a closed one gets trimmed once local rules allow. We do not sell your data to outside lists.

What the record holds Registration data, wallet confirmations and your round history. Each field has a job: your number signs you in, the wallet reference matches a payment, and round history settles your balance after a Comilla Speed Crash round.
Cookies on mobile Small files that remember your session and measure which pages crawl on slow data. Clear them any time in Chrome or Safari; the only cost is typing a fresh code on the next visit.
Sign-in checks A hashed password, a one-time code to the number on file, and a fresh code whenever the account is opened from a device we have not seen before.
Retention and changes Open accounts keep the full record. Closed ones lose anything local rules no longer require, and a correction request is handled in the same help thread you opened.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Privacy requests reach a person, not a loop. Open Help from the signed-in menu and start a thread — the agent already has your account in front of them, so you describe the issue once. If you are asking for a copy, a correction or a deletion, say it in the first message and we will tell you what we need to confirm identity. Anything about a bKash, Nagad or Rocket payment gets checked against the reference you send.

Help desk in your account Sign in, open Help from the menu and start a thread. The agent sees your account already, so you explain the problem once instead of pasting your wallet number again.
Data copy requests Ask for a copy of your record in that same thread. We confirm identity through the registered number before anything leaves, then reply with the account data we hold on file.
Wallet reference checks If a bKash, Nagad or Rocket transfer looks wrong, send the transaction reference with your message. We match it against our side rather than asking you to explain the whole payment.

Answers on Your Data Rights

The answers below are the ones we get on chat most often: what we hold, what you can ask us to change, and what happens once an account closes. Short version — you can ask, and a person answers. If yours is not here, the help desk thread reaches someone who can pull your record and reply with your own details. Have the transaction reference handy if the question involves a payment.

Your mobile number, the name registered with your wallet, sign-in history, deposit and withdrawal references, and the game rounds you play. That set is what keeps your balance and your payment records matched.

Yes. Ask inside the help desk and we confirm identity through your registered number first. You then get the account record we hold, in a readable format rather than a raw database dump.

No. Wallet confirmations reach us as a transaction reference and an amount. Your PIN and the one-time code stay with you — anyone asking for them by message is not from ai71.

As long as local record-keeping rules require, then no longer. Wallet references and transaction history are usually the last to go, because they answer questions about payments made months earlier.

Yes, and it does not touch your account. Turn offers off in notification settings or say so in the help desk. Sign-in codes and payment confirmations still reach you because they run the account.

Message the help desk with the field you want changed. We fix what we can verify — a misspelled name, an old number — and explain anything we must keep for payment records under local rules.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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