Reference

Know Exactly What We Hold

We ask for a short list — your name, your mobile number, the bKash or Nagad wallet you pay from — and nothing beyond it. Access depends on your local law and eligible regions, and those rules come before anything written here.

No bKash PIN requestsOTP stays with youWallet numbers kept apartCopy of your data on request
See the Lobby Read FAQ
ai71 Know Exactly What We Hold
HELP WHEN NEEDED

Where To Take A Privacy Question

The help icon on your account screen opens a chat, and that is the quickest route for anything about your details — a wallet name that does not match, a login you do not recognise, or a request to see what we hold. If you are in Chattogram, the steps are identical on mobile data and on wifi. When you write in, give the mobile number on the account and leave the PIN out.

Account And Login Help Message us from the help icon when a login looks unfamiliar. We check the device and the number, then walk you through a password reset and a fresh sign-in on your own phone.
Wallet Name Mismatch If your bKash or Nagad wallet name differs from the name on your account, send a message with both names. We correct it once and log the change for our own checks.
Copy Or Closure Request Ask for a copy of the details we hold, or ask us to close the account. We confirm the request from the registered number before we act, and we tell you what stays on file.
HOW WE HANDLE DATA

Checks We Run Behind The Screen

Privacy work at ai71 is mostly plumbing, not paperwork. Wallet numbers sit apart from game history, so a studio sees a session and not your bKash account, and a chat agent answering a slot question does not need the full picture either. Sign-in attempts are logged with the device, which is how a password reset gets tied to the right person. When something looks off, we freeze the wallet link first and sort the rest after.

Separate Wallet Records

Your bKash, Nagad or Rocket number is stored on its own, away from game history. A studio running a table cannot read it, and a chat agent sees only the last four digits.

Session Tokens For Studios

When you open a live table, the studio behind it — Evolution or Pragmatic Play, for example — gets a session ID, not your phone number. That keeps each hand separate from your wallet details.

Sign-In History You Can See

Every sign-in is stamped with the device and the network it came from, and you can read that list yourself from the account screen. A login you do not recognise is one tap from a reset.

Closure That Actually Closes

When you close the account, the wallet link is removed and the profile is taken down. Transaction records stay for the period the law requires, and we tell you plainly which items those are.

ai71 What We Ask For, And Why

What We Ask For, And Why

Your ai71 account needs your name as it appears on your wallet, your mobile number, and the wallet ID you pay from, so a deposit from bKash or Rocket lands on the right balance. We also log the device you sign in from and the rough network address, because that is how we spot a login that is not yours — a

second session opening from a handset you have never used is the usual signal. Age and eligibility checks run once, at opening. If the name on your bKash wallet does not match the number you gave us, message us and we correct it by hand, with no silent edits.

  • Name as it appears on your wallet
  • Mobile number for sign-in and SMS codes
  • Device and network logged at each sign-in
  • Wallet link held separately from game history

Wording You Meet, Put Simply

A short set of words comes up every time someone writes to us about privacy, and they are worth knowing before you need them. Most of them describe something ordinary — a code by SMS, a file in your browser, a copy of your own records. Read the definitions below, then keep the help icon within reach for anything the wording here does not settle for you.

What counts as personal data here?

Anything that can be tied back to you: your name, your mobile number, the wallet ID you pay from, the device you sign in on, and your account records.

What is an OTP?

A one-time PIN sent by SMS to the number on your account. It proves the sign-in is you, expires quickly, and should never be typed into a chat or read to anyone who calls.

What is a KYC check?

Short for know-your-customer: the one-time match of your name against the wallet you pay from. It confirms the money is moving between you and your own bKash, Nagad or Rocket account.

What are cookies on this site?

Small files the site stores in your browser so the sign-in holds and your settings stay put. You can clear them any time; you will just sign in again.

What is a session?

The window between signing in and signing out. We tie it to one device, so closing the browser or tapping log out ends the session and the next person on that phone sees nothing.

What does data retention mean?

How long we keep a record after you use it — bet slips and wallet references are held for the stretch local law sets, while marketing permissions drop as soon as you withdraw them.

Straight Answers On Your Data

Most of what reaches our inbox is the same handful of questions, so we have put the answers here in the order they usually arrive. Do you ask for a PIN, who sees your history, what happens on closure — that sort of thing. If your own question is not on the list, the help icon on your account screen is one tap away and a real person picks it up.

No. A deposit needs your wallet number and the amount; your PIN stays inside the bKash, Nagad or Rocket app. Anyone asking for the PIN in a message is not us — close the chat.

You, when you are signed in, and the staff member handling a query you raised about it. It is not shown to other account holders, and studios see a session, not your identity.

The wallet link goes first, then the profile is taken down. Wallet references and bet records stay on file for the stretch the law requires, then they are cleared.

Yes. Message from the number registered on the account, name the copy you want, and we confirm before sending it. The reply comes through the same channel you wrote in on.

Same rules, different screen. On a phone the session still ends when you tap log out, so a shared handset is safer if you sign out rather than leaving the tab open in the browser.

Yes — access depends on your local law and eligible regions, so opening an account from a restricted area will not work. If you are unsure, ask support before you send money to any wallet.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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